Refunds and cancellation

Our invites are digital and made for your wedding, and you get them as soon as you pay. Because of this, these rules apply.

Corrections are free

If a name, date or venue on your invite is wrong, email [email protected] with the correct details. We correct the invite at no cost.

When we refund

• You paid, but your order page does not show your invite, and we cannot fix it within 3 working days.
• You paid twice for the same order.
• The invite has a fault that we made and cannot correct within 7 days.

We do not refund an invite that you received and could use, only because you changed your mind.

Cancellation

You can cancel any time before you pay. After payment, the invite is delivered at once, so the rules above apply.

How to ask for a refund

Within 7 days of payment, email [email protected], with your order link and the reason. We reply within 2 working days. When we approve a refund, it goes back to the payment method you used, usually within 5 to 7 working days.